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Elevator Service Suspension at WTC

Esaura Alcantara: I'm Esaura Alcantara, with a Travel Advisory podcast on TransitTrax, NYC Transit's podcast service

(Sound of transit worker making announcement)

Beginning Friday, April 11, 2008 and lasting through 2011, there will be NO elevator service at the World Trade Center - Chambers Street Station due to construction by the Port Authority of New York and New Jersey in connection with a new PATH station.

(Sound of transit worker on PA system)

E train service will continue to operate normally, except during late night hours or during planned weekend service changes. If you rely on the elevator service at this station, the following information is being provided to help you plan alternate travel arrangements. Please accept our apologies for any inconvenience you may experience.

(Sound of automated train announcement: "Stand clear of the closing doors please.")

The West 4th Street station and the 14th Street /8th Avenue station are the closest ADA accessible stations along the E line to the World Trade Center-Chambers Street E station. If you rely on a wheelchair and use the E, Karl Stricker from Operations Planning has some suggestions.

Karl Stricker, Operations Planning: West 4 St on the A, B, C, D, E, F, V lines from World Trade Center site to West 4th Street station: board an uptown M6 bus on Church Street at Vesey, located one block east of the current elevator site. Get off at 6th avenue and West 3rd Street.

14th Street/8th Avenue on the A, C, E, L lines from 14th Street/8th Avenue to the World Trade Center area: board a downtown M20 bus on 7th Avenue at 14th Street, located one block east of the current elevator site. Get off on Chambers Street at Hudson Street.

(Sound of bus pulling away)

Esaura Alcantara: For customers who may find themselves traveling during overnight hours, there are some special directions you need to follow. That's because the M6 and the M20 bus routes do not operate between 1 a.m. and 6 a.m. If you require wheelchair accessible service during these hours, please call New York City Transit's Bus Command Center at (718) 927-7862. Service will be provided between the World Trade Center/Chambers Street area and the 14 Street /8th Avenue station, as Cordell Rogers from the Department of Buses explains:

Cordell Rogers, Department of Buses: From the World Trade Center area to 14th Street/8th Avenue, the pick-up location from the World Trade Center station is on Church Street at Vesey Street. The drop-off location at the 14th Street station is on 14th Street at 8th Avenue. The elevator is located at the end of the bus stop. Downtown: From 14th Street/8th Avenue to the World Trade Center area, the pick-up location at 14th Street station is on 14th Street at 8th Avenue, westbound. The drop-off location at the World Trade Center station area is Vesey Street at Church Street.

(Sound of automated train announcement: "Stand clear of the closing doors please.")

Esaura Alcantara: Keep in mind that there are other ADA accessible stations that you may consider when planning your trip, such as :

  • Brooklyn Bridge/City Hall on the 4, 5 and 6 lines
  • Bowling Green on the 4 and 5 lines
  • Atlantic Av on the B,Q, 2, 3, 4 or 5 lines, and the LIRR in downtown Brooklyn
If you are a Long Island Rail Road customer and normally take the LIRR to Penn Station and transfer to the downtown E, consider this alternative: Take the LIRR to Flatbush Avenue/Atlantic Avenue in Brooklyn, then take a 4 or 5 train to the Bowling Green or Brooklyn Bridge-City Hall station. Customers traveling on the E from Queens should consider transferring from the E train at Lexington Ave/53rd Street to the 6 train at 51st Street and Lexington Avenue and continuing your trip downtown with the following options.

Karl Stricker: Continue on the 6 to Brooklyn Bridge/City Hall, or Transfer at 42nd St-Grand Central from the 6 to the 4 or 5 and continue to Bowling Green.

(Sound of automated train announcement: "Stand clear of the closing doors please.")

Esaura Alcantara: For a complete list of accessible stations visit www.mta.info or consult a subway map available at station booths, or by calling: 718-330-3322 Monday through Friday during normal business hours. To check the status of elevator and escalator equipment in the subway system, you can call the Elevator and Escalator Hotline at (800) 734-6772. The recorded information is updated four times daily.

On the web, you can visit www.mta.info, then go to New York City Transit and click on the Elevator & Escalator banner. For assistance with planning your trip, please call our Accessible Travel Information Line at 718-596-8585. Travel Information Agents are available between 6 a.m. and 10 p.m., 7 days a week.

You can also log on to NYC Transit's Trip Planner, at www.tripplanner.mta.info. For TransitTrax, I'm Esaura Alcantara, thanks for listening and thanks for riding with MTA New York City Transit.